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Pricebook

Illustration of the inside of a convenience store with stocked shelves and a drink cooler

A pricebook is the master list of every item a store sells, each with its cost and its retail price. It drives what the registers charge and what margin the store earns.

Picture a single list that holds every product on the shelf, from a candy bar to a quart of oil, and for each one records what the store paid and what it charges. That list is the pricebook. It is the backbone of how a convenience store prices and tracks its goods.

The pricebook feeds the registers, so the price a customer is charged comes from it. It also sets the margin, the gap between cost and retail, on each item. When suppliers change costs or run promotions, those updates land in the pricebook and flow out to the registers.

When the pricebook is wrong, the damage is quiet and constant. An item priced below its true cost loses money on every single sale, and the store may not notice for weeks. Keeping it accurate, down to the individual item, is how an operator protects margin and catches missed rebates and shrink.

In useA vendor cost increase never made it into the pricebook, so the store sold that item below cost for three weeks before anyone caught it.

See also POS (point of sale), NAXML, Margin leak

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